Standard delivery
A considered, reliable option for everyday orders. Delivery timing is confirmed at checkout and in your order confirmation.
Customer care
Delivery and returns, made simple.
Everything you need to know before your bedding arrives — and the straightforward support you can expect afterwards.
UK delivery
We currently deliver across the United Kingdom. Your delivery options and final cost are shown clearly at checkout before you place an order.
Dispatch updates
Once your order is on its way, we will send the details you need to follow its journey to your door.
A note on timing
During seasonal peaks and bank holidays, delivery may take a little longer. We will always keep you informed.
Returns with ease
If something is not quite right, please contact us before returning your order so we can help with the best next step.
Keep it in its best condition
Please return items unused, unwashed and in their original packaging wherever possible.
Start your return
Share your order details and the reason for your return with our customer care team. We will reply with clear return instructions.
Refunds
Once your return has been received and checked, we will confirm the outcome and process any eligible refund to the original payment method.
Customer care
Here when you need us
Questions about an order, fabric care or choosing the right layer? Our customer care team is here to make things feel easy.
Please include your order number when getting in touch about an existing order.
Contact customer care